WEBSITE REDESIGN

Shake-A-Leg Miami

WHAT I DID

Usability Test Moderator UX/UI Designer

Project Description

Shake-A-Leg Miami is a registered nonprofit organization that offers people with disabilities an opportunity to share challenges and successes through the organization’s programs and activities.

 

Our group of seven researchers first conducted a moderated (lab-based) usability test on the organization's website. That test was shortly followed by a remote usability test which included 49 participants. In the remote test, there were 19 problems and 5 positive attributes identified. Of those 19 problems, 14 of them were the same on both tests and 5 were found exclusively through the remote test. The issues found solely through the remote test included issues with font style, lack of search bar, inconsistent navigation, location of navigation bar, and placement of information.

 

We also found that participants had a harder time navigating through the Shake-A-Leg Miami website in the remote test and were more candid with their frustration during the study.

 

The positive aspects of the site included the quality of images, informative content, donation button, social media links, staff contact information. The next steps would include research methods to explore appropriate information architecture for target users.

 

Usability Test

 

Results

"Shake-A-Leg's website is a place to communicate the organization's purpose, programs, activities, news, events, rentals, and donations."

 

Redesign Elements

1

Concise Menu Navigation with Search Field

2

Footer that includes Newsletter Subscription & Social Media Links

3

Clearly Defined Mission

4

Direct Link to Sister Site

5

Streamline Search Function for Team Contacts

6

Easy to Navigate Blog

7

Effortless Donation Form

Morgan H. McKie

130

350

10

160

PROJECTS

CUPS OF COFFEE

NEW IDEAS

POSITIVE FEEDBACK